FutChat Privacy Policy

• Introduction

  At FutChat, we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we handle your personal data, your privacy rights, and how the law protects you.

• Personal Data We Collect

  We may collect data, including personal data, when you download and use FutChat. This can include:

  • Your Account Information. You must provide your mobile phone number and basic information (including a profile name of your choice) to create a FutChat account. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture and “about” information.
  • Device And Connection Information. We collect device and connection-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.
  • Usage data detailing how you use our app.
  • Your Messages. We do not retain your messages in the ordinary course of providing our Services to you. Instead, your messages are stored on your device and not typically stored on our servers. Once your messages are delivered, they are deleted from our servers. The following scenarios describe circumstances where we may store your messages in the course of delivering them:
    • Undelivered Messages. If a message cannot be delivered immediately (for example, if the recipient is offline), we keep it in encrypted form on our servers for up to 30 days as we try to deliver it. If a message is still undelivered after 30 days, we delete it.
    • Media Forwarding. When a user forwards media within a message, we store that media temporarily in encrypted form on our servers to aid in more efficient delivery of additional forwards.
      We offer end-to-end encryption for our Services. End-to-end encryption means that your messages are encrypted to protect against us and third parties from reading them.
  • Your Connections. You can use the contact upload feature and provide us, if permitted by applicable laws, with the phone numbers in your address book on a regular basis, including those of users of our Services and your other contacts. If any of your contacts aren’t yet using our Services, we’ll manage this information for you in a way that ensures those contacts cannot be identified by us.You can create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information. You give your groups a name. You can provide a group profile picture or description.
  • Location Information. We collect and use precise location information from your device with your permission when you choose to use location related features, like when you decide to share your location with your contacts or view locations nearby or locations others have shared with you. There are certain settings relating to location-related information which you can find in your device settings or the in-app settings, such as location sharing. Even if you do not use our location-related features, we use IP addresses and other information like phone number area codes to estimate your general location (e.g., city and country). We also use your location information for diagnostics and troubleshooting purposes.
  • Any other data you provide while using our services.

• Information You And We Share

  You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

  • Send Your Information To Those With Whom You Choose To Communicate. You share your information (including messages) as you use and communicate through our Services.
  • Information Associated With Your Account. Your phone number, profile name and photo, “about” information, last seen information, and message receipts are available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users, with whom you communicate.
  • Your Contacts And Others. Users, including businesses, with whom you communicate can store or reshare your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the “block” feature in our Services to manage who you communicate with on our Services and certain information you share.

• How We Use Your Personal Data

  We use your personal data to:

  • Provide and improve our services.
  • Provide customer support.
  • Send you updates and information about our services.
  • Comply with our legal obligations.

   

• Disclosure of Your Personal Data

  We may disclose your personal data as follows:

  • To comply with legal requirements.
  • To protect our rights and property.
  • To our service providers who help us deliver our services.

   

• Security

  We use appropriate technical and organizational security measures to protect your personal data.

• Your Privacy Rights

  Depending on where you live, you may have rights relating to your personal data, such as accessing, correcting, or deleting your data.

• Changes to This Privacy Policy

  We may update this Privacy Policy from time to time. We will notify you of any changes.

• Contact Us

  If you have any questions or concerns about this Privacy Policy, please contact us at info@futchat-app.com.